A Message to our Valued Clinic Partners

April 6, 2020

Because ReproTech provides a critical service, we understand that many of you may be concerned how COVID-19 could impact our operations and how that would affect the precious specimens that we store. For everyone’s safety, ReproTech will segregate and store specimens from people who have tested positive for COVID-19 in separate vapor tanks, similar to how we already handle other potentially infectious storage.

ReproTech has always been concerned about the health of our employees. In response to COVID-19 transmission, we have implemented a number of precautions in the workplace. We are rotating onsite staff to reduce the number of employees in the workplace at the same time. Most importantly, if any employee feels sick, they are required to stay home and seek medical care if needed, helping to keep their co-workers healthy and on the job. We know it is important that we take care of the employees who take care of your patients’ irreplaceable specimens.

At this time, there have been no changes to ReproTech’s storage protocols or shipping capability and we remain fully staffed. As a tissue bank, ReproTech is considered an Essential Health Care Operation by the American Association of Tissue Banks and is not subject to closures of “non-essential operations” by federal or state governments. 

We know this a challenging time for fertility clinics throughout the U.S. and many of you are working with skeleton crews while this pandemic continues. When possible, clinics who have partnered with ReproTech for long-term storage are asked to communicate with our storage facilities about any expected disruptions to regular group shipments or shipping of specimens to your clinics for planned procedures. If you have staff available, now might be a good time to catch up on sending specimens offsite for storage. We continue to accept shipments of specimens for long-term storage for patients who have completed ReproTech forms. You can also direct patients to complete electronic DocuSign forms by using the “Get Started” link on our website, or contact our offices for assistance.

ReproTech will continue to offer exceptional customer service and be available to provide critical business functions. Rest assured that we will have dedicated ReproTech staff available at all times to maintain storage tanks and ensure all specimens remain safe.

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